Agent Operator Academy by Claresia

Claresia is hiring · 8 specialty tracks

The 8 specialties Claresia hires AOEs into.

Every Agent Operator Expert on Claresia's roster owns one of these 8 specialties. The Bottega Academy trains you across ~84-108 hours of hands-on work; the capstone is graded by senior AOEs before you’re deployed at a customer. Pick the one you’d apply into.

Sales

Function: Sailford

92h

Orchestrate the pipeline as a fleet of agents — research, drafting, sequencing, CRM updates fully delegated.

Aligned atlas atlas.sales.ae.b2b_saas.software.mid_market

namespace: aos.sales.sailford

Finance

Function: Ledger

96h

Steward close + planning + treasury agent loops, own audit trails, turn KPI deltas into board narratives.

Aligned atlas atlas.finance.fpa.b2b_saas.software.mid_market

namespace: aos.finance.ledger

Marketing

Function: Steve

88h

Run creative + measurement + lifecycle agents in parallel; own brand guardrails and attribution literacy.

Aligned atlas atlas.marketing.marketing_mgr.b2b_saas.software.mid_market

namespace: aos.marketing.steve

Operations

Function: Boss

100h

Operate the workflow engine — orchestrate process agents, own SLAs, eliminate manual coordination.

namespace: aos.operations.boss

Logistics

Function: Zottos

92h

Optimise routing + inventory + capacity with planner agents; own end-to-end supply chain visibility.

namespace: aos.logistics.zottos

Customer Care

Function: Takecare

84h

Orchestrate triage + resolution + retention agents; own CSAT, deflection, and escalation craft.

namespace: aos.customer-care.takecare

Procurement

Function: Gatespic

88h

Run vendor research + RFP + negotiation agents; own savings capture and supplier governance.

namespace: aos.procurement.gatespic

Security

Function: Clawshield

108h

Operate detection + response + audit agents; own posture, incident craft, and compliance evidence.

namespace: aos.security.clawshield

Layer 1 ↔ Layer 2

How the 5 atlases map to the 8 specialties.

Every Claresia AOE earns the 5 GA capability atlases (cross-functional core) during the 12-week Bottega Academy plus at least one specialty qualification (vertical depth). Both are internal HR-grade credentials issued in Open Badges 3.0 format and visible to customers commissioning a Claresia engagement.

Capability atlas Aligned specialty Course hours

Account Executive — B2B SaaS, Mid-Market

atlas.sales.ae.b2b_saas.software.mid_market

Sales aos.sales.sailford 92h

Product Manager — B2B SaaS, Mid-Market

atlas.product.pm.b2b_saas.software.mid_market

No direct mapping yet — atlas pairs with any specialty

Marketing Manager — B2B SaaS, Mid-Market

atlas.marketing.marketing_mgr.b2b_saas.software.mid_market

Marketing aos.marketing.steve 88h

FP&A — B2B SaaS, Mid-Market

atlas.finance.fpa.b2b_saas.software.mid_market

Finance aos.finance.ledger 96h

Engineering Lead — B2B SaaS, Mid-Market

atlas.engineering.eng_lead.b2b_saas.software.mid_market

No direct mapping yet — atlas pairs with any specialty

Engineering Lead and Product Manager atlases don't have a direct 1:1 specialty today — those AOE candidates pair their atlas with whichever Bottega specialty fits their team's mandate (Operations, Logistics, Security, or per-customer atlas request).

Two layers, one role

Qualify as a Claresia AOE.

Apply for the role, train at the 12-week paid Bottega Academy, complete the cross-functional atlas + your specialty capstone, then deploy to your first customer engagement.